Building a successful pet care business isn’t just about providing great service — it’s about creating positive experiences that keep clients coming back again and again. That’s why we hosted Lifelong Fans: Strategies to Turn One-Time Clients into Regulars, a free webinar designed to help pet sitters, dog walkers, and pet care pros strengthen client relationships and encourage repeat bookings.
Whether you're just getting started or looking to take your business to the next level, this webinar is filled with practical, actionable strategies you can implement right away.
We were thrilled to welcome Michelle Kline, founder of DogCo Launch, as our guest speaker! Michelle transformed her own pet care company during the pandemic, doubling her profits, growing her team, and building a thriving on-demand daily dog walking model. Now, she teaches other pet care professionals how to do the same.
If you missed the live session or want to revisit the insights, don’t worry — you can watch the full recording below!
Watch the Webinar: Lifelong Fans — Strategies to Turn One-Time Clients into Regulars
In this session, Michelle shares the systems, habits, and mindset shifts that helped her turn occasional customers into loyal, long-term clients — and how you can apply these same approaches in your own business.
What You'll Learn
During the webinar, we covered strategies that any pet care business can use to strengthen client loyalty and boost retention, including:
- How to build lasting relationships with both pets and pet parents
- Communication tips that earn trust and make clients feel supported
- Simple service improvements that encourage repeat bookings
- How an on-demand dog walking model works and why it can increase stability
- Ways to grow your business without adding more hours to your day
- Mindset shifts that help you approach client retention with confidence
- These insights are designed to help you create a business that supports you — not one that constantly demands more of your time.
👉 Start your free trial today and see how Time To Pet can support your business!
