Simple and Transparent Pricing

Frequently Asked Questions

• What is an active staff?

  An active staff is any staff who has at least one scheduled service during the billing period plus all office managers and administrators.

  This is automatically calculated at the end of each billing period which means no need to manually activate/de-activate staff members. Your costs will also be significantly lower during the slow months!

• What is your support like?

  Time To Pet has a strong commitment to customer support. The easiest way to submit a support request is to send us a message. You can also view all of our contact information on our support page.

• How do I switch to Team Pricing Plan?

  Time To Pet will automatically calculate the active staff in your account each billing period. If you have more than one active staff you will automatically transition to the Team plan. If in the next month you go back down to one active staff, we will automatically switch you back to the Solo plan.

• Do I have to sign a contract?

  No. Your account on Time To Pet will be billed on a month by month basis. You are free to cancel at anytime with no fees. We will even give you a pro-rated refund if you cancel in the middle of a billing period.

  The Solo plan can be paid annually to get 2 months free. Dont worry you can still cancel, we will give you a pro-rated refund at the non-discounted rate.